Question 1

Where are LOTI PANTÓN macarons produced?

Accepted Answer

Our macarons are produced daily in our Boutique kitchen in Berlin, Germany. Each macaron is made with the highest attention to detail by our trained pastry chefs.

Question 2

What ingredients do you use?

Accepted Answer

We use high quality ingredients only. All our fruits, vegetables, herbs and spices are 100% natural. We don’t use any artificial flavoring of any kind. All of the components - the macaron cookies, creams, ganaches, pralinés, infusions and jams are freshly made by us in small batches every day.

Question 3

What do you mean by "fresh macarons"? Aren't all macarons fresh?

Accepted Answer

With the term “fresh” we want to emphasise that we don’t freeze our macarons at any point - not after baking, filling, and definitely not for storage. Each batch we produce is freshly consumed within a few days.The amount of macarons that we produce is the amount that we sell - we do not stock our macarons.
Traditionally, macarons are made with a different baking technique in bigger batches and stored frozen. There is nothing wrong about it, but it is just very different from our philosophy, it doesn’t match our core values and - above all - limits the options of ingredients we can use.

Question 4

How long can I consume the macarons?

Accepted Answer

Since our macarons are fresh, they can be consumed for up to a week from the purchase date, depending on the storage conditions (see next question!). Delivered macarons always have their packaging date stamped on the box for an easy calculation.

Question 5

How should I store and consume the macarons?

Accepted Answer

Our macarons should be stored in their original box, in the fridge, preferably in the upper area, where it is less cold. 
For an ideal tasting experience, it is very important to bring the macarons to room temperature before eating them. Normally 30 to 45 minutes outside of the fridge are enough.

Question 6

How many flavors do you offer?

Accepted Answer

We always have 12 flavors available within a seasonal collection. On special occasions and holidays such as Valentine’s Day, Halloween or New Year’s Eve we have additional "Limited Edition" flavors.

Question 7

Are your collections changing?

Accepted Answer

Yes, every collection is seasonal and is normally available for 2-3 months. In a year, we have four seasonal collections (Winter, Spring, Summer and Autumn) plus an additional Christmas Collection that is available in the 4 weeks before Christmas. 
Besides, we don’t repeat the collections - which means that each collection is a "one-time" menu with the opportunity to explore new flavor horizons and enjoy the seasonal creations, until the next collection comes out.

Question 8

Are your macarons gluten-free?

Accepted Answer

All of our macarons are gluten-free from their nature, and our kitchen is generally not using or processing any products containing gluten.
However, as some of our ingredients come with the declaration that says "may contain traces of gluten", we must declare that our macarons may contain traces of gluten as well.

Question 9

What allergens do your macarons contain?

Accepted Answer

The allergens of our macarons vary from macaron to macaron. However, all our macarons are gluten-free by their nature (they may contain traces of gluten, see question before). Other allergens are specified in the description of our individual boxes and a list is provided with each macaron delivery.

Question 10

Do you produce savoury macarons?

Accepted Answer

Yes. Some of our macarons are inspired by savoury components and tasting experiences. They can always be found within our seasonal collections.

Question 11

Are the macarons suitable for children?

Accepted Answer

Yes, most of them. We always have alcohol-free macarons available and we put an extra effort in developing flavors that are loved by the little ones.

Question 12

How big are your macarons?

Accepted Answer

Our macarons have an average diameter of 5 cm. Since our macarons are made by hand, they are not 100% identical and can slightly vary in size. Their generally bigger size allows us to capture the three dimensional flavor experience at an optimal ratio.

Question 13

Do you have macarons flavors outside of the collections?

Accepted Answer

Yes. On special occasions such as Valentine's day, Mother's day, Halloween and New Year's Eve we have additional limited edition flavors available.

Question 14

Do you offer any vegan macarons?

Accepted Answer

Yes. In each collection we have vegan options available.

Question 15

Can I order custom macarons with a custom flavor?

Accepted Answer

Yes. Starting from 100 macarons per flavor we are able to produce individual macarons. For a detailed quote, please contact us via our contact form sharing as much information as possible about your request.

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